Recent Why SERVPRO Posts

The SERVPRO Experience

6/8/2021 (Permalink)

SERVPRO of Eastern Lake County is a company with the resources and experience to be a national leader in cleaning and restoration.

Some of our services include:

Restoration:

  • Fire, Smoke and Soot
  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Catastrophic Storm Response
  • Move Outs and Contents Restoration
  • Electronics and Equipment
  • Document Drying

Cleaning

  • Air Ducts and HVAC
  • Biohazard, Crime Scene and Vandalism
  • Carpet, Upholstery, Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Odor Identification
  • Deodorization

*Services may vary by location

When you call a SERVPRO Professional, you can expect:

  • Fast Response
  • Convenient Service
  • Damage Containment
  • Extensive Experience
  • Vast Resources

SERVPRO of Eastern Lake County PROUDLY serves:

  • Hobart
  • Lake Station 
  • Gary
  • Merrillville
  • Crown Point
  • Surrounding areas

When fire and water take control of your life, we help you take it back. Call us at (219) 947-9931

Carpet Cleaning

5/27/2021 (Permalink)

Since 1907 SERVPRO has been handling stains and soils of all types, from residential homes to commercial facilities. Using IICRC standards for carpet cleaning care as a guide, SERVPRO of Eastern Lake County Professionals will guide you in the best decisions to care for your carpet. This includes:

  • Showing you what cleaning options would be best for your level of soiling
  • Giving you an estimate of time and cost for the carpet cleaning
  • Explaining the benefits of soil protection and the advantages of a clean carpet for good indoor air quality

Here are some examples of our carpet care options:

Bonnet Cleaning-cleaning/maintenance for light soiling

Hot Water Extraction-cleaning for light to moderate soiling

Deluxe Precondition and Rinse-cleaning for moderate to heavy soiling; pre-treat and rinse

Showcase Premier Cleaning-cleaning for moderate to heavy soiling

Call SERVPRO of Eastern Lake County and we will help will all of your cleaning needs. (219) 947-9931

We Are Cleaning Experts

11/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Eastern Lake County, [219-947-9931]

Are You Certified: SERVPRO Cleaned?

11/18/2020 (Permalink)

The COVID-19 pandemic has changed what it means to be clean. SERVPRO of Eastern Lake County wants to let you know of a new defensive cleaning program, Certified: SERVPRO Cleaned. We are offering this service because we know that getting back to business relies on getting your customers back through your doors. And that will only happen if they feel comfortable and secure in your space.


We are putting our Certified: SERVPRO Cleaned logo across America to help businesses communicate that you have committed to a higher standard of clean for your customers and employees. We’ve successfully created specialized programs for many clients. We would love to help you do the same for YOU! Call to schedule a time to discuss how. (219)947-9931 

Proudly serving Hobart, Gary, Lake Station, Merrillville, Crown Point, and the surrounding areas. 

Join Our Team!

7/7/2020 (Permalink)

A photo that says Now Hiring with a SERVPRO logo Join our team at SERVPRO of Eastern Lake County!

SERVPRO® of  Eastern Lake County Production Technician

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened.”

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

  • Inventory and load the work vehicle with equipment, products, and supplies needed for each project.  
  • Maintain a clean and organized vehicle and clean equipment appearance.
  • Prepare rooms/areas for work activities. Set up staging area and equipment for each project. 
  • Leave jobsite with a clean and orderly appearance.
  • Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
  • Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns). 
  • Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance. 

Position Requirements

  • Effective oral communication
  • Basic math skills
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning products/chemicals
  • Ability to travel locally and out of state when necessary
  • Ability to successfully complete a background check subject to applicable law

TO APPLY: E-mail your resume to office@sp-elc.com 

For Immediate Service in Lake County, Call SERVPRO

6/10/2020 (Permalink)

green SERVPRO of Eastern Lake County trailer with our phone number and information on the side Lake County Residents: We provide immediate service day or night!

SERVPRO of Eastern Lake County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Lake County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 947-9931

Residential Services

Whether your Lake County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Lake County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

We LOVE Customer Feedback.

5/28/2020 (Permalink)

 

SERVPRO of Eastern Lake County strives to provide quality work to our customers. We want to ensure that our customers are 100% satisfied. Damage to your home, big or small, is stressful. We want to alleviate as much of that stress as we can for you in this time of need.  To become a leader in fire and water damage response you need to give your customers the best.  We give our best by always trying to improve in any area that we can. We do so by having our technicians give a Certificate of Satisfaction to our customers after the job is completed.  It’s a brief questionnaire to help evaulate how we are doing.

Here are a couple recent quotes from our customers:

“The SERVPRO team is fabulous. Particularly Terry and Charity.  Anita and Jeremy were first on the scene to assist with restoration.  Jason and his crew are another asset to the company-very dedicated, professional and craftsmen.  Their work is quality.  State Farm should continue to work with this team”-David and Elsa O.

“Very professional and responsible team!  Recommend to use their services because it’s simply excellent.  Love it!” –Dangira S.

If your home is affected by water or fire damage call us right away at 219-947-9931.  We will provide quality work while making this stressful situation as easy and headache free as we possibly can!   

SPEED IS THE KEY!

3/26/2020 (Permalink)

Speed is the Key! 

Here at SERVPRO of Eastern Lake County we know that an immediate response will lessen the damage to your home or business. Within ONE HOUR of receiving the loss we will contact the customer. Within FOUR HOURS we will be on-site to begin the mitigation services. And within EIGHT BUSINESS HOURS of the initial on-site visit we will complete a verbal briefing which will be communicated to your adjuster. We focus on reducing loss, enabling quick recoveries and lessening costs involved with restoration of property damage events.  There will be less wood and drywall saturation, reduced carpet and furniture stains, fewer warping hardwood floors, less mold/mildew, and less contents damage.  

Call us at 947-9931 if you experience a fire or water damage in your home or business. We want to put your life back together as quickly and efficiently as possible!  

We are available 24 hours a day, 365 days a year.  

We Are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Eastern Lake County 219-947-9931

We Are Beneficial To Insurance Professionals

11/3/2019 (Permalink)

Here at SERVPRO of Eastern Lake County we work closely with Insurance Professionals every single day. We know that we have a great deal of competition in our area.  But we want you to know that Insurance Agents can benefit by referring SERVPRO of Eastern Lake County. Here is a quick explanation of just a few of these benefits:

Customer Service-SERVPRO of Eastern Lake County will handle each job to the highest professional standards, interacting with customers in a professional manner to provide excellent customer service. The science of restoration can be a complicated issue, but SERVPRO of Eastern Lake County technicians have the equipment, technology, training and customer diplomacy for any size disaster.

CUSTOMER RETENTION-Satisfied customers translate to a higher rate of policy retention and renewals .We thoroughly document and communicate each step of the restoration process, because an informed customer is often a happy one. SERVPRO of Eastern Lake County also produces the correct claim documentation for fast claim processing.

ADDITIONAL PRODUCT SALES-Satisfied customers who are pleased with the claim handling process are more likely to provide new referrals and to be more receptive to allowing you to offer additional insurance options. If a large-scale disaster or storm strikes, the SERVPRO of Eastern Lake County has the resources to get to customers quickly. When their needs are met quickly, your relationship has added value.

If you are an Insurance Professional and would like more information please give us a call and we would be more than happy to answer any questions you might have. 947-9931

Are you "Ready for whatever happens?"

11/3/2019 (Permalink)

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

By working with SERVPRO® of Eastern Lake County to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call Today for a No Cost Assessment
of Your Facility! 947-9931

Be Ready For A Disaster!

3/25/2019 (Permalink)

SERVPRO of Eastern Lake County can help you be READY! We will develop a SERVPRO Emergency READY Profile for your business. Your ERP will provide your business with the critical information needed to begin mitigation and recovery process after a disaster strikes. It is designed as a quick reference of important building and contact information. Preparation is a key component for making it through any size disaster, whether it’s a large fire or an area flood. We will put your plan together so we can help you quickly get your property back in working order. This plan will help minimize business interruption by having an immediate plan of action.

The SERVPRO Emergency READY Profile Advantage:

  • A free service for your business
  • A brief document that contains only the critical information needed in the event of an emergency. Including important contact information.
  • A guide to help get you back into your building following a disaster
  • Establishes SERVPRO of Eastern Lake County as your disaster mitigation and restoration provider
  • Provides facility details such as shut-off valve locations
  • A quick reference of what to do, how to do it and who to call.

Call SERVPRO of Eastern Lake County to get started on your Emergency READY Profile today!!!

SERVPRO of Eastern Lake County Satisfied Fire and Water Damage Customers

3/19/2019 (Permalink)

SERVPRO of Eastern Lake County strives to provide quality work to our customers. We want to ensure that our customers are 100% satisfied. Damage to your home, big or small, is stressful. We want to alleviate as much of that stress as we can for you in this time of need.  To become a leader in fire and water damage response you need to give your customers the best.  We give our best by always trying to improve in any area that we can. We do so by having our technicians give a Certificate of Satisfaction to our customers after the job is completed.  It’s a brief questionnaire to help evaulate how we are doing.

Here are a couple recent quotes from our customers:

“The SERVPRO team is fabulous. Particularly Terry and Charity.  Anita and Jeremy were first on the scene to assist with restoration.  Jason and his crew are another asset to the company-very dedicated, professional and craftsmen.  Their work is quality.  State Farm should continue to work with this team”-David and Elsa O.

“Very professional and responsible team!  Recommend to use their services because it’s simply excellent.  Love it!” –Dangira S.

If your home is affected by water or fire damage call us right away at 219-947-9931.  We will provide quality work while making this stressful situation as easy and headache free as we possibly can!